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Elder Protection Guide

Protecting elderly homeowners from property fraud

A free guide for senior homeowners and the family members helping them. Sourced from the FBI, DOJ, FTC, CFPB, and the Administration for Community Living. No product pitch — every action listed is something you can take today, for free, without us.

People age 60 and over reported the highest aggregate losses to the FBI's Internet Crime Complaint Center of any age group in the most recent annual reporting cycle — and real-estate, rental, and confidence-fraud categories are consistently among the largest by dollar volume. Source linked in the Sources section below.

Four Action Steps for Seniors

Skip to the four free actions that protect your home. Most take under 30 minutes total. None require buying anything.

If you're helping a parent

Skip to the family caregiver checklist and the warning signs section. These are the things to watch for, in order.

Why this is different

Four patterns that target older homeowners specifically

Property fraud against seniors looks different from general identity theft. These four patterns appear over and over in federal advisories and state attorney general filings.

Reviewed May 2026 · Sources linked below each pattern

Long-tenure, paid-off homes

Properties owned for many years and free of recorded mortgages are repeatedly flagged in deed-fraud and seller-impersonation advisories. There's no lender watching the title, the owner often isn't checking county records monthly, and the equity is intact.

Address-change exploits

A criminal files a USPS change-of-address (Form 3575) or a county-assessor mailing-address change to reroute property tax bills, recording notifications, and bank statements before the homeowner notices. USPS strengthened identity verification on COA in 2023, but the parallel county-assessor mailing-address change typically has weaker identity checks and is rarely monitored by homeowners.

Unauthorized power of attorney

An old or overly broad durable POA — sometimes one the senior signed years earlier and forgot — is used to sign deeds, refinance documents, or HELOC paperwork. Durable POAs survive the principal's incapacity unless explicitly revoked (a non-durable POA terminates on incapacity).

Refinance & reverse-mortgage impersonation calls

Cold callers posing as lenders, government agents, contractors, or even family members in distress pressure seniors to refinance, sign reverse-mortgage paperwork, or wire 'closing funds.' Pressure + isolation + urgency is the pattern. Federal advisories cover these schemes under impostor and reverse-mortgage fraud — the underlying goal is to convert the home's equity into cash before the homeowner or family can verify.
The four free actions

What to do, in order, today

These four actions, in this order, prevent or surface the great majority of senior property-fraud incidents. None of them costs money.

01

Enroll in your county recorder's free document-alert program

~10 minutes
Hundreds of U.S. counties — including Maricopa, Los Angeles, Cook, Harris, Miami-Dade, and most other major metros — offer a free email or text alert any time a new document is filed under a name you register. Register every name on the title (the homeowner, spouse, any trust name, any LLC name). Alerts are name-based, not address-based.

Why this is #1: a fraudulent deed cannot transfer ownership without being recorded at the county. The recorder's alert is the authoritative real-time signal — you'll know within hours, not months.
02

Set up USPS Informed Delivery + check the assessor mailing address

~5 minutes
USPS Informed Delivery is a free service that emails you a daily image of the mail being delivered to your address. If a criminal files a fraudulent change-of-address against the property, you see it the same day instead of weeks later.

Then call the county assessor and confirm the mailing address on file. Many counties allow online verification. If a recent unauthorized address change appears, dispute it immediately and ask the recorder to add a fraud alert flag.
03

Designate a trusted contact on financial accounts

~10 minutes per account
A "trusted contact" is a person you authorize a financial institution to call if it sees something suspicious — for example, a sudden large wire request, a new caller giving instructions on the account, or signs of confusion. The trusted contact does not gain account access. They are only contacted if the institution sees a red flag.

For brokerages and retirement custodians: FINRA Rule 4512 requires firms to ask for a trusted-contact designation when an account is opened or updated. If you've never been asked, call and request it.

For banks and credit unions: there is no federal requirement to offer a trusted contact, but many do voluntarily. Separately, the Senior Safe Act of 2018 (15 U.S.C. § 78q-1 note) gives banks, brokerages, and retirement custodians legal immunity for reporting suspected elder financial exploitation in good faith. Ask your institution: "Do you offer a trusted-contact designation for elder-financial-exploitation outreach?" It is free where offered.
04

Place a free credit freeze with all three bureaus

~15 minutes
Under federal law (Fair Credit Reporting Act, as amended by the Economic Growth Act of 2018), credit freezes at Equifax, Experian, and TransUnion are free for everyone, with no income or age restriction. A freeze prevents new mortgages, HELOCs, and credit lines from being opened in the homeowner's name without the freeze being lifted first.

Freeze does not affect existing accounts, credit score, or government benefits. You can temporarily lift it any time online or by phone.
Warning signs

What to watch for

Any one of these can be benign on its own. Two or more in the same household, especially within a short window, is the pattern adult-protective-services teams ask about most often.

  • New, unfamiliar names appearing on county recorder filings or assessor mailings
  • Property tax bills, mortgage statements, or bank statements arriving late, opened, or stopping altogether
  • A new power of attorney, deed, or refinance document the homeowner does not remember signing
  • Unexplained large withdrawals, wire transfers, or new HELOC / reverse-mortgage activity
  • A new 'helper,' caregiver, online friend, or contractor the homeowner is reluctant to discuss
  • Mail-forwarding confirmation letters from USPS that the homeowner did not request
  • Strangers visiting the home with documents to sign, especially with time pressure
  • Letters from a title company, lender, or law firm the homeowner does not recognize
If you suspect fraud right now

Who to call, in order

Make these calls in this order. The first three are free, take a phone call, and create the official record other agencies need.

1
Adult Protective Services (your state)

Use the NAPSA state directory to find your state's APS hotline. APS investigates suspected exploitation of vulnerable adults and is the entry point for everything else. Call within hours, not days.

2
Your county recorder's office

Report a suspected fraudulent recording immediately. Ask for a fraud-alert flag on the parcel and request copies of any documents recorded in the last 12 months for review.

3
FBI IC3 (Internet Crime Complaint Center)

File an IC3 report for any fraud touching real estate, wire transfers, or online impersonation. IC3 routes to the appropriate FBI field office and creates the federal case record.

4
State attorney general — consumer protection

Most states have a dedicated elder-fraud unit. Filing here adds the case to state-level enforcement and is often the path to civil remedies.

5
An elder-law attorney (if a deed or POA is involved)

If a fraudulent deed or unauthorized power of attorney has already been recorded, you need a real-property attorney. Many state bars maintain free or sliding-scale referral lists.

Family caregiver checklist

If you're helping an elderly parent

Print this page. Walk through the list together with your parent. The goal isn't to alarm — it's to set up the alerts and contacts that will surface a problem early if one ever happens.

  • Run the free Property Visibility Report on your parent's home, your home, and any inherited property — quarterly.
  • Help enroll the property in the county recorder's free document-alert program. Register every name on title (the homeowner, spouse, any trust or LLC name).
  • Set up USPS Informed Delivery for both your parent's mailing address and your own, so mail-tampering is visible.
  • Confirm the assessor mailing address is correct and that no recent change-of-address has been filed without your parent's knowledge.
  • Review any existing power of attorney with an elder-law attorney. Consider revoking and re-signing a narrow, current one.
  • Place a free credit freeze with all three bureaus (Equifax, Experian, TransUnion) — it is free under federal law.
  • Designate a 'trusted contact' on every brokerage and retirement account (FINRA Rule 4512), and ask each bank or credit union whether it offers the same option.
  • Save the Adult Protective Services number for your state in your phone before you need it.
  • Have the conversation about scams — naming the patterns reduces shame and increases reporting if something happens.
Run a free Property Visibility Report on the home

No signup required. The report shows what's publicly visible about a property.

A note on reverse mortgages

Legitimate Home Equity Conversion Mortgages (HECMs) are insured by HUD and originated by FHA-approved lenders. Reverse-mortgage scams, on the other hand, are one of the most damaging senior property-fraud categories — losses can exceed the home's full equity. Common red flags include cold calls, "free home" or "no payments ever" pitches, pressure to sign quickly, and any request to add a non-spouse to title before originating the loan.

Sources

Authoritative references used in this guide

Every claim and statistic on this page traces back to one of the federal or non-profit sources below. We do not cite our own data.

FBI IC3 Elder Fraud Report (most recent annual)

FBI Internet Crime Complaint Center · annual elder-fraud reporting

FBI IC3 — Real Estate Fraud public service announcements

FBI Internet Crime Complaint Center · quitclaim-deed and seller-impersonation alerts

DOJ Elder Justice Initiative

U.S. Department of Justice — Elder Justice Initiative

FTC — Protecting Older Consumers (Reports to Congress)

Federal Trade Commission · annual reports on fraud reported by adults 60+

FTC Consumer Sentinel Network Data Book

Federal Trade Commission · annual aggregated consumer-fraud data

CFPB — Resources for Older Adults

Consumer Financial Protection Bureau · Money Smart and educator tools for older adults

CFPB — Managing Someone Else's Money (POA guides)

Consumer Financial Protection Bureau · agent-under-POA guides

USPS Office of Inspector General — Change-of-Address audits

U.S. Postal Service OIG · audit reports on COA fraud and identity verification

American Land Title Association

ALTA · industry advisories on title fraud and seller-impersonation schemes

ABA Commission on Law and Aging

American Bar Association · power-of-attorney and elder-law resources

AARP Fraud Watch Network

AARP · consumer fraud advisories for older adults

ACL / Eldercare Locator

Administration for Community Living · eldercare.acl.gov · 1-800-677-1116

National Center on Elder Abuse (NCEA)

USC Keck School of Medicine · funded by ACL

National Adult Protective Services Association (NAPSA)

State-by-state APS reporting directory

This guide is educational and is not legal, financial, or medical advice. If a situation is unfolding right now, call Adult Protective Services in your state and, for any in-progress financial transfer, call the receiving institution to attempt a recall before calling other agencies.